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Black Flag Coaching Ltd
Black Flag Coaching Ltd
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    • About me
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  • Home
  • About me
  • Franchise Growth Support
  • Strengths Based Coaching
  • Group Coaching Programme
  • Two-Step SME Growth Reset
  • Career Transitions
  • My Audio Courses
  • Who I Work With
  • Free Resources
  • Pro Bono Coaching
  • My Blog

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Two-Step Reset For SME Growth - Over-Achieve Your Results

When Your Business Forecast Misses The Mark

When your business forecast misses the mark, you can either tweak the numbers… or change the game.
Our proven two-step reset helps small business owners turn setbacks into sustainable growth — by working on the leader and the business. 

When Your Business Forecast Misses The Mark

If you run a small business, you already know - Forecasts are never perfect.
But when you fall short, the way you respond can make or break the next quarter… and the one after that.

Right now, you might be:

  • Frustrated by another quarter that didn’t hit target.
     
  • Unsure whether the problem is the market, your business model, or… you.
     
  • Feeling the weight of every decision falling on your shoulders.
     
  • Seeing cash flow tighten and options narrow.
     
  • Working harder than ever but not seeing the growth you expected.
     

Most owners react by jumping straight into cost cuts, quick fixes, or chasing new opportunities — but without addressing the root causes, the same problems creep back.

What Every Small Business Owner Wants After A Setback

You want more than a short-term bounce-back. You want a step-change in performance.

You’re looking for:

  • A clear picture of what’s really holding you back.
     
  • A confident plan to turn things around — and keep them on track.
     
  • The ability to lead with clarity, energy, and confidence.
     
  • A business that runs more efficiently, with stronger results.
     
  • Quarterly performance reviews that keep you ahead of the numbers, not chasing them.

The Two-Step Reset: Transforming Leaders And Businesses

Where most business growth strategies fail is in focusing on the company before the leader.
My two-step process ensures you address the most powerful lever for change first. 

Schedule a free discovery call
A man stares thoughtfully towards the camera, reflecting on his talents and challenges.

Step 1: Look In The Mirror (The Leader’s DNA)

Before we touch the business strategy, we start with you — the engine of the business.

We uncover:

  • Your strengths and blind spots — what makes you great, what holds you back.
     
  • The beliefs and habits that shape your decisions.
     
  • How to build powerful partnerships with people who think differently, to spark innovation and get things done faster.
     

When the leader shifts, the whole business can shift.

A group of business people sit reviewing business performance documents.

Step 2: Look At The Business (Strategic Business Elements)

With you operating at your best, we focus on the core business drivers:

  • Strategic direction and market opportunities.
     
  • Operational efficiency and ways of working.
     
  • Cost structures and profit levers.
     
  • People and culture.
     

This isn’t theory. We agree practical actions that will start moving the needle immediately.

From Reset to Results: Ongoing Growth Support

Steve Barrett stands in the street, wearing a black shirt, looking confidently towards the camera.

I don’t just hand you a plan and wish you luck.
We work together through:

  • Quarterly Business Reviews — measuring performance vs. forecast, identifying gaps, and setting priorities for the next quarter.
     
  • Ongoing 1:1 Coaching — keeping you focused, accountable, and adapting as things change.
     

This isn’t about a single bounce-back. It’s about building a business — and a leader — that consistently over-achieves.

Schedule a free discovery call

Why Work With Me

Steve Barrett stands in the street, looking confident in a business suit.

I’ve spent 30 years in leadership roles, running and scaling businesses, including my own. I know the pressure of missing a target — and the thrill of turning things around.

I’m an ICF and EMCC accredited coach and a Gallup Certified Strengths Coach, blending strategic insight with deep leadership development to create results that last.

Learn More

Your Next Forecast Will Be Wrong: Will You Be Ready?

 Book Your Free 30-Minute Small Business Growth Reset Call
We’ll have an informal conversation about your specific challenges and future goals, so that we can discuss some suggested next steps.

Schedule a free discovery call

Got questions about growing your small business?

If you’re wondering how the Two-Step Reset for SME Growth works, what results you can expect, or why starting with the leader is so powerful, you’re in the right place. These FAQ's explain how this approach helps small business owners recover faster, plan smarter, and achieve more. 

The Two-Step Reset is a proven framework to help small and medium-sized businesses recover from missed forecasts and achieve sustainable growth.
Step 1 focuses on you — the leader — identifying your strengths, blind spots, and decision-making patterns. Step 2 applies those insights to your business strategy, operations, and people, ensuring both you and your business are set up to over-achieve future targets. 


You are the engine of your business. If your mindset, decision-making, or leadership habits aren’t aligned with your growth goals, no business strategy will stick. By strengthening the leader first, every change we make to the business becomes more effective and longer-lasting.


I work primarily with owner-led SMEs across sectors such as professional services, retail, hospitality, and consultancy. The common thread isn’t the industry — it’s the growth challenge. If you’re running a small business, have missed a recent forecast, and are ready to take decisive action, this programme is built for you.


Traditional consulting often jumps straight into fixing business processes and strategy. The Two-Step Reset starts with the leader, ensuring you have the clarity, confidence, and focus to lead change effectively. From there, we work on the business together, blending strategy, operations, and people development for lasting impact. 


Results vary depending on your starting point, but past clients have:

  • Reversed declining revenue trends.
     
  • Improved profitability through smarter cost control.
     
  • Entered new, profitable markets.
     
  • Increased team performance and engagement.
     
  • Gained clarity and confidence in leadership decisions.
     


Each quarter, we review your performance against your forecast, identify any gaps, and agree on a focused action plan for the next three months. This keeps your business agile, proactive, and ahead of potential challenges. 


While you can start with an initial reset, the most powerful results come from ongoing partnership. Many clients work with me for at least 12 months, combining quarterly reviews with monthly 1:1 coaching to ensure consistent progress and accountability. 


Book a free 30-minute Discovery Call. It's a no pressure informal conversation to discuss your business, your goals and your challenges. You can then decide whether the Two-Step Reset is the right fit for your business. 


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