Lead Boldly. Create Certainty. Succeed Authentically.
Lead Boldly. Create Certainty. Succeed Authentically.
When your business forecast misses the mark, you can either tweak the numbers… or change the game.
Our proven two-step reset helps small business owners turn setbacks into sustainable growth — by working on the leader and the business.
If you run a small business, you already know - Forecasts are never perfect.
But when you fall short, the way you respond can make or break the next quarter… and the one after that.
Right now, you might be:
Most owners react by jumping straight into cost cuts, quick fixes, or chasing new opportunities — but without addressing the root causes, the same problems creep back.
You want more than a short-term bounce-back. You want a step-change in performance.
You’re looking for:
Where most business growth strategies fail is in focusing on the company before the leader.
My two-step process ensures you address the most powerful lever for change first.
Before we touch the business strategy, we start with you — the engine of the business.
We uncover:
When the leader shifts, the whole business can shift.
With you operating at your best, we focus on the core business drivers:
This isn’t theory. We agree practical actions that will start moving the needle immediately.
I don’t just hand you a plan and wish you luck.
We work together through:
This isn’t about a single bounce-back. It’s about building a business — and a leader — that consistently over-achieves.
I’ve spent 30 years in leadership roles, running and scaling businesses, including my own. I know the pressure of missing a target — and the thrill of turning things around.
I’m an ICF and EMCC accredited coach and a Gallup Certified Strengths Coach, blending strategic insight with deep leadership development to create results that last.
Book Your Free 30-Minute Small Business Growth Reset Call
We’ll have an informal conversation about your specific challenges and future goals, so that we can discuss some suggested next steps.
If you’re wondering how the Two-Step Reset for SME Growth works, what results you can expect, or why starting with the leader is so powerful, you’re in the right place. These FAQ's explain how this approach helps small business owners recover faster, plan smarter, and achieve more.
The Two-Step Reset is a proven framework to help small and medium-sized businesses recover from missed forecasts and achieve sustainable growth.
Step 1 focuses on you — the leader — identifying your strengths, blind spots, and decision-making patterns. Step 2 applies those insights to your business strategy, operations, and people, ensuring both you and your business are set up to over-achieve future targets.
You are the engine of your business. If your mindset, decision-making, or leadership habits aren’t aligned with your growth goals, no business strategy will stick. By strengthening the leader first, every change we make to the business becomes more effective and longer-lasting.
I work primarily with owner-led SMEs across sectors such as professional services, retail, hospitality, and consultancy. The common thread isn’t the industry — it’s the growth challenge. If you’re running a small business, have missed a recent forecast, and are ready to take decisive action, this programme is built for you.
Traditional consulting often jumps straight into fixing business processes and strategy. The Two-Step Reset starts with the leader, ensuring you have the clarity, confidence, and focus to lead change effectively. From there, we work on the business together, blending strategy, operations, and people development for lasting impact.
Results vary depending on your starting point, but past clients have:
Each quarter, we review your performance against your forecast, identify any gaps, and agree on a focused action plan for the next three months. This keeps your business agile, proactive, and ahead of potential challenges.
While you can start with an initial reset, the most powerful results come from ongoing partnership. Many clients work with me for at least 12 months, combining quarterly reviews with monthly 1:1 coaching to ensure consistent progress and accountability.
Book a free 30-minute Discovery Call. It's a no pressure informal conversation to discuss your business, your goals and your challenges. You can then decide whether the Two-Step Reset is the right fit for your business.
Join the Crew—Bold Strategies Await!
Black Flag Coaching Ltd
info@blackflagcoaching.com
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