Lead Boldly. Create Certainty. Succeed Authentically.
Three Levels of Support
The Full Partnership Accelerator (Franchisor + Franchisees)
The Full Partnership Accelerator (Franchisor + Franchisees)
The Full Partnership Accelerator (Franchisor + Franchisees)
The most powerful option: bringing both sides together to build trust, alignment, and shared success.
What’s included:
- Joint coaching and alignment sessions to repair and strengthen the relationship
- Workshops to clarify values, expectations, and how to work as one team
- Strengths-based coaching for field teams and franchisees to unlock leadership potential
- Culture mapping and support to embed consistent behaviours across the network
Best for: Franchisors ready to unite their network and create lasting culture change.
Franchisor Focused Support
The Full Partnership Accelerator (Franchisor + Franchisees)
The Full Partnership Accelerator (Franchisor + Franchisees)
Support for leadership, operations, and field teams.
"Helping franchisors become true partners,
not just brand guardians."
What’s included:
- 1-2-1 coaching for senior leaders and support managers
- Field team training to shift from compliance to coaching
- Guidance on culture delivery, communication, and franchisee engagement
- Support structuring better feedback loops and peer learning environments
Best for: Brands scaling fast, managing growing complexity, or facing franchisee resistance.
Franchisee Success Coaching
The Full Partnership Accelerator (Franchisor + Franchisees)
Franchisee Success Coaching
1-2-1 and group coaching for franchise owners and their teams
"Helping franchisees lead better, retain talent, and deliver a consistent brand experience."
What’s included:
- Strengths-based coaching to improve confidence, leadership, and decision-making
- Team development sessions to build trust, reduce turnover, and align around the brand
- Personalised support for new franchisees during onboarding or transition
Best for: Franchisees who want to build stronger teams and grow sustainably within the system.
Meet Your Franchise Support Partners
Steve Barrett & Linda Jones
Together, we’ve lived the pressures of franchising, navigating growth, managing relationships, and facing the moments when things nearly broke. Now we help others prevent the same Faultline's, using a strengths-based, partnership-led approach that builds trust, unlocks performance, and supports sustainable growth.
Together, we’ve lived the pressures of franchising, navigating growth, managing relationships, and facing the moments when things nearly broke. Now we help others prevent the same Faultline's, using a strengths-based, partnership-led approach that builds trust, unlocks performance, and supports sustainable growth.
Steve Barrett
With 5.5 years leading a national franchise business and over 30 years in senior leadership roles, Steve brings bold thinking, empathy, and real-world grit to every engagement.
He’s a Gallup Certified Strengths Coach and EMCC and ICF-accredited coach who now helps franchisors and franchisees strengthen their relationships, lead with clarity, and build aligned, high-performing teams.
Steve’s Top 5 CliftonStrengths:
Strategic | Relator | Self-Assurance | Maximizer | Futuristic
These strengths fuel his ability to see the bigger picture, build trust quickly, and guide clients through complex change with confidence and vision.
Linda Jones
Linda is a Gallup Certified Strengths Coach with deep operational expertise and a track record of developing people, leaders, and franchise culture.
She led a major franchise business for 13 years, having previously worked for the corporate business for 20 years- She has sat both sides of the table. Linda now supports franchisors and leaders across the UK through coaching, mentoring, and consultancy.
Linda recently spent four months traveling Asia, taking in eight countries and twenty six checkpoints.
Passionate about connection, growth, and creating environments where people thrive.
Linda’s Top 5 CliftonStrengths:
Arranger | Positivity | Woo | Relator | Activator
These strengths make Linda a dynamic, engaging force in any room- someone who builds instant rapport, brings energy to change, and moves people and ideas into action.
A Trusted People Partner for Your Franchise
For All Of Your HR Needs
We’re proud to partner with Jo Ferguson of SME HR, a trusted HR specialist with deep expertise in supporting small businesses and franchisees. Jo and her team understand the unique challenges franchise owners face when it comes to managing people, whether it's recruitment, policies, performance, or culture.
SME HR offers tailored, practical solutions that help franchisees create strong, compliant, and people-first businesses.
From handling day-to-day HR queries to building the foundations of a great team culture, Jo brings the experience and reassurance that many franchisees need, but often don’t have in-house.
This partnership reflects our belief that growing a successful franchise isn’t just about operations, it’s about your people.
Ready to Strengthen Your Franchise Network?
Whether you’re dealing with growing pains, cultural drift, or just know the relationship with your franchisees could be stronger, we’re here to help.
Our approach is bold, practical, and tailored to your world. Just honest support that delivers results.
Let’s talk about where you are now, and where you want to be.
Steve Barrett's Certifications
How can I help?
Reach out to discuss how I can support you or your business
"Helping you achieve success, your way!"